Imm13 Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains how imm13 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. We take the trust you place in us seriously and are committed to managing your data transparently and responsibly.
Information We Collect
When you register and use the imm13 platform, we collect various types of information to ensure the services we provide run smoothly and securely. The types of information collected include:
Full name, email address, phone number, date of birth, and the password chosen by the user during registration. This information is used to verify your identity and keep your account secure.
Device type, operating system, browser, IP address, and session information. This data helps us identify technical issues and improve platform compatibility across the various devices used by Malaysian users.
Transaction records in MYR (RM), payment methods used such as TNG eWallet or FPX, and deposit and withdrawal history. Card or bank account details are not stored directly by imm13.
Pages visited, games played, session duration, and user preferences. Cookies are used to maintain your login session and personalise your experience on the platform.
Why We Use Your Information
Imm13 uses the information collected solely for legitimate purposes directly related to platform operations. The primary purposes for using your data are as follows:
- Identity verification and fraud prevention: Ensuring that only authorised users can access their accounts and carry out financial transactions.
- MYR transaction processing: Managing deposits, withdrawals, and payment history accurately and securely.
- Service improvement: Analysing usage patterns to improve platform features, load speeds, and the overall user experience.
- Important communications: Sending account-related notifications, security alerts, or policy updates that users need to be aware of.
- Legal compliance: Complying with applicable legal and regulatory requirements in Malaysia, including anti-money laundering obligations.
Cookies & Tracking Technologies
Imm13 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a more relevant experience for each user. The cookies we use fall into several categories:
- Essential cookies: Required for core platform operations such as maintaining login sessions and form security. These cookies cannot be disabled.
- Performance cookies: We collect anonymised data on how users interact with the platform to help us identify pages or features that need improvement.
- Preference cookies: Saves your language settings and display preferences so your experience stays consistent from one session to the next.
You can manage or block cookies through your browser settings, though doing so may affect the functionality of certain parts of the imm13 platform.
Data Storage, Security & Sharing
How We Protect Your Data
Imm13 protects all user data with SSL (Secure Socket Layer) encryption, ensuring that all communication between your device and our servers remains secure. Data is stored on servers protected by strict access controls and continuous monitoring.
User passwords are never stored in plain text — they are processed through one-way encryption, keeping your account secure even in a worst-case scenario.
Third-Party Sharing
Imm13 does not sell, rent, or share users' personal information with third parties for marketing purposes without user consent. However, we may share necessary data with:
- Verified payment providers for processing MYR transactions
- Relevant authorities where required by Malaysian law
- Technology partners that support platform operations, bound by strict confidentiality agreements
User Rights Over Personal Data
As an imm13 user, you have the following rights regarding the personal information we hold:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you can request that we update it.
Under certain circumstances, you may request the deletion of your account and personal data, subject to applicable legal obligations.
To exercise any of the rights above, please contact the imm13 support team at: [email protected]. We will process your request within a reasonable timeframe.
Policy Changes & How to Contact Us
Imm13 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. Users will be notified of any material changes via in-platform notifications or their registered email address.
We encourage you to review this page periodically. Continued use of the imm13 platform after any changes are published constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding the privacy of your data at imm13, please reach out to us via:
- Email: [email protected]
- FAQ Page: View imm13 FAQ
Our team is here to help you understand how your data is handled and to answer any privacy-related questions.
Familiar with Our Privacy Policy?
Sign up for an imm13 account with confidence — your privacy is protected and your data is managed transparently. Start your betting experience in Malaysia today.